Thanks for reaching out. Great question, u/FirstAid84!When you have Xfinity equipment to return, we like to give you a few options so that you can choose the easiest path for you! You can take your items directly to an Xfinity Store (this is my personal recommendation as we make it super simple and straight forward in person). I recently returned the equipment on the date that was agreed upon, but to my surprise, I received a bill for a charge that was unjustified and unacceptable. When you are ready to return your equipment, you have to: Log in to your account;. Seriously it couldn’t be simpler…and it’s free. I received a bill for the unreturned equipment along with a 'partial' bill for $6 The partial bill was due to xfinity cha. Introduction. Before you send anything back, be sure to take photos. Learn how to return Xfinity equipment. @user_5ecdd9 - Thank you, again, for bringing this equipment return concern to our attention. See what Flex can do and how easy it is to get started when you follow the step-by-step activation guide within this overview. Learn how to restart your Xfinity X1 TV Box as well as how the guide, settings and recordings will be impacted. Don't worry, this sounds complicated but it's just a simple browser setting. Aug 28, 2021 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. Troubleshoot technical issues. After setup, you can use the Xfinity app for management of your home network. Customers may have questions on paying their final bill, equipment returns, their email account and more. Select the phone you want to return. You actually do not need the return tracking label to ship the equipment back to us. qdoba nutritional value Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Troubleshoot technical issues. If you are just dropping off equipment to return it, anyone can do that. A cut in a fiber line from one of Comcast’s network partners has cau. All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I don't want to end up charged for the equipment because of an Xfinity portal issue! We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. When I click on print the UPS shipping label it says Looks like something went wrong Please reload the page and try again I have. Step 2: Pack Everything Carefully. Learn about replacing your equipment now to get the most out of your Xfinity service. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Learn how to manage your upcoming appointment using the Xfinity My Account app. After securely packing your equipment, bring it to your nearest UPS Store and inform the staff that you’re returning Comcast equipment. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS 3. Here's what you should expect during that phone call: wwwcom/returns. Since I also had some other equipment to return later, I waited until I had all the equipment together to return and took it to my local Xfinity store. Question: I upgraded my Xfinity service from Flex to X1 and need to return my old equipment and pick up my new equipment. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Seriously it couldn’t be simpler…and it’s free. Choose a reason for the return, and choose a method of return. Other devices may also need to be re-paired about 30 days after disconnection so they could still be controlled locally using the Touchscreen and/or the Xfinity App (such as Works With Xfinity devices like locks. Where do I return old equipment so I don't get charged Good afternoon, XFinity Support! I have been receiving text messages to return XFinity equipment that I don't physically possess. Select Return Details for the device you're returning. adp associate portal Seriously it couldn’t be simpler…and it’s free. Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. Returning your Xfinity equipment through UPS is a convenient option. Get the most out of Xfinity from Comcast by signing in to your account. What to Expect After Returning the Equipment. Learn how to return Xfinity equipment. Check off the device(s) you'd like to return and select Continue. Learn how to return Xfinity equipment. I called to cancel my service almost 2 months ago. You can view the make, model and serial number of your TV Box and modem in your account. Learn how to return Xfinity equipment. This is done by employing secured tape and ensuring one seals the boxes appropriately. Return your Xfinity equipment with confidence today! Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. You can go here for instructions on how to return your equipment, and here to print a return shipping label. Seriously it couldn’t be simpler…and it’s free. Note: You need to return your old equipment to Xfinity within 30 days of receiving your new device(s). This internet modem and Wi-Fi router in one is designed to deliver enhanced coverage with the benefits of xFi. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. craigslist pets dc No xfinity stores or UPS stores are open by the time I have to leave. How to return your Xfinity equipment. See Comcast Business Services' response our response for Xfinity Communities, and for Xfinity on Campus. You can use this information to: Identify your equipment. I got a new modem from Xfinity, they want the old one returned. It's a simple process, and they will provide you with a return receipt showing the serial number of the device and tracking code. How do I return my Xumo from Xfinity (formerly Flex) equipment?. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Question: I upgraded my Xfinity service from Flex to X1 and need to return my old equipment and pick up my new equipment. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. I swapped it out and the directions says I could take it to a UPS store an. 1. I am trying to return my Xfinity equipment after recently moving to New York state. The newest version, the xFi Advanced Gateway, supports Wi-Fi 6, which is optimized for faster speeds and the growing number of networked devices we have linked in our homes. This can be in the form of a receipt from an in-person return, an email. Learn how to return Xfinity equipment. 205 University Ave; Westwood Internet - only $35 per month for 50% more speed!.

I discontinued my Xfinity Home Security service. Note: UPS may charge a fee for this service. I am trying to return my rented modem at a UPS store, easy peasy, I've got a box, etc. Here are the instructions how to enable JavaScript in your web browser. How to Return Xfinity Equipment Through UPS. Bring your unwanted equipment to your nearest UPS Store and they'll take care of the rest. how much postage for a 3 oz letter Navigate to the Comcast equipment return page. For Existing Customers If none of your services are working at all, we’ll ensure you get re-connected by sending a technician in your home to work on the main outlet through which you receive your. @user_474e6d Thank you so much for your post with your questions about returning equipment and lost equipment. Follow the same return process outlined by Xfinity, and ensure you receive a confirmation of return. Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha. In this guide, we will provide you with step-by-step instructions on how to easily return your Xfinity equipment, including routers, modems, and cable boxes. I discontinued my Xfinity Home Security service. I would still like to receive texts from Xfinity, however, I just don't want to receive texts as it relates to equipment that I do not have. blooket ice crab Visit your MA Xfinity Store by Comcast at 205 University Ave. Also, here is a link How to Return Your Xfinity Equipment - Xfinity Support that provides more information as well as helps you find a local Xfinity Store. You should be able to return it to your nearest service center and get a receipt. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. Select a return option, follow the listed instructions and press Confirm. " Even the second option - Stop by a local UPS Store - directs me to the. xFi Gateway. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. However when I opened my account I only picked up the router but no cable box since I was using a Roku tv ( I wouldn't be using cable ). accident on i 10 east el paso tx today After setup, you can use the Xfinity app for management of your home network. I swapped it out and the directions says I could take it to a UPS store an. Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. You can return the equipment to any Xfinity store, or UPS facility.

Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Don't worry, this sounds complicated but it's just a simple browser setting. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. This chart explains the dynamics at play in America’s cabl. The Xfinity website doesn't list any equipment that I need to return and Xfinity chat agents are conveniently never available. Get the most out of Xfinity from Comcast by signing in to your account. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. Get the most out of Xfinity from Comcast by signing in to your account. Oct 4, 2023 · Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. You have three choices, though the first two involve using UPS for the return. For equipment return options, and through instructions on how to return Xfinity equipment, please review the information posted on our website here: How to Return Your Xfinity Equipment Learn how to return Xfinity equipment. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1427 We can provide you with a prepaid FedEx shipping label. merricat. Seriously it couldn’t be simpler…and it’s free. Key Takeaways: Returning Xfinity Learn how to update your Xfinity equipment online. Your order includes a Flex 4K streaming TV Box, Xfinity Voice Remote, power adapter HDMI cable, and Getting Started kit. Learn how to return Xfinity equipment. Reasons for Returning Xfinity Equipment. Thank you for reaching out over our Community Forums. oppenheimer showties While I have no way to send a return label, we can assist with our equipment concerns. Just follow these few simple steps. Prepare the equipment for return: Updates to this article: I have decided to replace my Comcast Xfinity modem with my own modem + router. Seriously it couldn’t be simpler…and it’s free. Get the most out of Xfinity from Comcast by signing in to your account. You can use this information to: Identify your equipment. Door and Window Sensors, Motion Sensors, Smoke Detectors, Cameras, etc. Plug in your new equipment and confirm it's working. Unfortunately, you're going to have to speak with their retention department at some point. To do so, log on to your Xfinity account and navigate to the Xfinity Assist. Use this article to support customers who’ve canceled their Xfinity services. Learn more in our Cookie Policy. After recently completing a 2-year contract with Xfinity, I went through another round of price negotiations and came out much better for it. If a company is looking to project the expected return on an investment, it can use accounting rate of return. Returning your Xfinity equipment through UPS is a convenient option. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. Oct 30, 2014 · Equipment Returns in 3 Easy Steps with The UPS Store. Hello @user_km0rrr,Thanks so much for taking a moment out of your day to leave a post on our community forum. That's a great question! We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee. Xfinity For full functionality of this site it is necessary to enable JavaScript. craigslist free stuff missoula montana I was told to return Keypad, Touchscreen and Security Specific Router that they installed. Serial Number: [redacted] Be sure to have your account number when you return your equipment. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. I got a new modem from Xfinity, they want the old one returned. Aug 28, 2021 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. Oct 4, 2023 · Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. Hello @user_5bwrpe, Thanks so much for taking a moment out of your day to leave a post on our community forum. @user_474e6d Thank you so much for your post with your questions about returning equipment and lost equipment. Don't worry, this sounds complicated but it's just a simple browser setting. They would want you to return cable boxes and modem/router devices and their power cords. That's a great question! We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee. Aug 28, 2021 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. Good morning, @user_40d535. Attach pre-paid postage stamps on the boxes. Computers are new and subject to inventory availability. To initiate the process, follow these simple steps: Login to the Xfinity portal. Equipment: X1 Digital Cable Box. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Account Number: If you are a Prince George's County resident, you have five business days to return your Xfinity equipment. In store: Exchange your existing equipment at an Xfinity Retail Store.